Privacy Policy

 

We are mindful of the concerns of visitors to our website regarding the protection of their personal information. This policy aims to inform you about our organization’s practices regarding the collection and use of the personal information we gather.

Contact Form

When you communicate with us via the contact form, we may collect personal information you provide, such as your name, email address, phone number, and your message.

By using the contact form, we collect and process your personal information in order to communicate with you regarding your request for information.

 

Collection of Personal Information

Transactional Data

As part of purchases made through our online ticketing platform, we collect data related to your transactions, including purchase amounts, types of tickets or services purchased, and transaction dates. This data is collected via Google Analytics and our ticketing system to enable us to monitor sales performance, analyze demand, and improve our offerings.

Secure Processing of Transactional Data Shared with Third Parties

Certain transactional data, including transaction amounts, may be shared with third-party tools as part of our digital marketing activities (notably through tracking pixels). These data transfers are carried out securely through security protocols managed by Google Tag Manager. These measures are intended to limit the ability of third parties to directly identify individuals from the shared data, while allowing us to measure the effectiveness of our advertising campaigns.

Identification, Location, and Profiling Technologies

Our website uses various technologies that may identify you, determine your location, or establish a profile of your browsing and online behavior. These technologies include cookies, tracking pixels, and web beacons (tags). More specifically, we use pixels and tags to analyze your purchasing behavior—for example, pages viewed prior to a purchase, products selected or abandoned, and completed conversions. This information allows us to optimize your experience on our site and present communications tailored to your interests.

 

Google Analytics

Our website also uses Google Analytics to collect website traffic statistics (to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and the methods used to navigate away from the page). Data may be processed outside of Quebec (often in the United States).

 

Meta (Facebook Pixel)

Our website uses Meta (Facebook Pixel) to measure advertising conversions and for ad targeting purposes. Data may be processed outside of Quebec (often in the United States).

 

Weezevent

Our website uses Weezevent as a third-party ticketing platform to process transactions and sales information.

 

IP Address

We collect the Internet Protocol (IP) address used to connect your computer to the Internet.

 

Cookie Consent

Cookies on our website are necessary for certain features such as displaying Google Maps and pop-up information windows. They also allow us to analyze visitor statistics in order to improve the user experience and browsing quality, measure the effectiveness of our advertising campaigns, and perform ad retargeting based on your interactions with our site and your purchases.

If you choose to disable all cookies using the “Customize” button, certain features of our website will be disabled and no data will be stored. To modify your cookie consent preferences, click here to display the banner again and adjust your choices.

 

Privacy Officer

If you have any questions or concerns, wish to exercise your rights, or would like to file a complaint regarding the protection of personal information, please contact the Privacy Officer as follows

 

Géraldine Lansiaux
819 640-0283
[email protected]